IT SUPPORT FOR SMALL BUSINESSES
MOUNT VERNON, OHIO
Let’s be honest.
You didn’t start your business to deal with I.T. headaches.
You’ve got enough on your plate—customers to serve, jobs to manage, and goals to hit.
But when your network’s down or your systems slow, it gets in the way of everything else.
That’s where we come in.
We’ve spent over 15 years solving these problems in the corporate world, and I’ve seen firsthand what happens when small businesses are left behind—or overcharged—for basic support.
You don’t need flashy promises. You need someone who shows up, knows what they’re doing, and gets it done.
→ No jargon.
If we can’t explain it in plain language, we’re not doing our job.
→ No upselling.
We’re here to solve problems, not stack invoices.
→ No waiting days for a reply.
You get a real person you know by name, not a ticket number in a queue.
→ No generic fixes.
Every business is different. We take the time to understand yours.
→ No cutting corners.
We do it right the first time—even if it takes a little longer.
We’ll treat your business like it matters—because it does.
We’ll show up when we say we will.
And we’ll do the kind of work we’d want done for our own families.
Because that’s how it should be.
What You Can Count On
You won’t be left guessing. We explain things in plain English, keep you in the loop, and respond when we say we will.
No copy-paste fixes here. We take time to understand your systems, your business, and your goals—then we build solutions that fit.
Life comes with its share of problems—and I.T. is no exception. That’s why we’re here: to help you manage issues when they happen, keep your systems running smoothly, and support your business every step of the way.
Running a small business isn’t for the faint of heart—being a problem-solver, a manager, a fixer, and a dreamer all at once means you’re often expected to know everything...
Even if no one ever taught you how to manage a network, protect your data, or keep your systems from going down at the worst time.
And it doesn’t get easier when you’re doing well.
Even when your calendar’s full, your customers are happy, and things look like they’re working—tech issues can still creep in and bring everything to a screeching halt.
That’s where we come in.
Because what sets ATS apart isn’t just experience—it’s the way we meet people where they are.
We know that trust is earned, not assumed. That small businesses deserve calm, capable, and honest I.T. help. Knowing your technology is in good hands shouldn’t feel like a luxury.
Our focus is simple - Built on trust. Backed by experience. Focused on you.
Your business deserves reliable I.T. help—without the surprise invoices.
With the Absolute Assist plan, you get up to 10 hours of dedicated support every month at a flat, predictable rate.
Whether it’s routine troubleshooting, updates, consultations, or small projects, we’re here to keep your systems performing high and your stress low.
And if something big comes up?
You’ll receive exclusive discounted hourly rates for any additional work beyond your 10 hours.
It’s like having your own I.T. partner—without the full-time salary.
Just need a fix or a one-time consultation? We’ve got you.
With the On-Demand I.T. option, you pay a simple flat rate for expert support—whether it's troubleshooting an issue, setting up a new device, or tackling a one-off project.
This plan is perfect for:
One-time help
Smaller businesses with low monthly needs
Trying us out before committing to a monthly plan
You get the same expertise, care, and commitment—without a contract.
Up to 10 hours of I.T. support
Mediator between internet service providers (ISP's), 3rd party vendors for software/application support, and more!
Regular system health checks
Network and device troubleshooting
Software setup and maintenance
Email + account support
Backup monitoring + data recovery prep
Monthly reporting
Discounted hourly rate for additional time/projects
Priority scheduling
You don’t need to go it alone.
When tech gets tough, we’re here to make it easier—clear, calm, and on your side.